Terms of service

Overview

This website is operated by Luxury Décor House. Throughout the website, the terms “we,” “us,” and “our” refer to Luxury Décor House.

Luxury Décor House offers this website, including all information, products, services, and tools available through it, conditioned upon your acceptance of these Terms of Service and all other policies referenced herein.

By visiting our website, creating an account, or purchasing a product from us, you agree to be bound by these Terms of Service. If you do not agree with these terms, you should not access the website or use our services.

Our store is hosted by Shopify, which provides the ecommerce platform that allows us to offer our products and services to you.

1. Eligibility

By using this website, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have permission from a parent or legal guardian.

You may not use our products, website, or services for any illegal or unauthorized purpose.

2. Store Information

The store is operated under the name:

Luxury Décor House
Legal business name: Luxury Décor House
Business address: California
Email: contact.luxedecor@proton.me

3. Products and Product Information

We make reasonable efforts to display product descriptions, dimensions, materials, colors, specifications, and images accurately.

However, colors and appearance may vary depending on lighting, photography, screen settings, manufacturing batches, and natural material variations. Measurements may have minor differences where disclosed or reasonably expected.

Customers are responsible for reviewing all dimensions, voltage, plug type, compatibility, materials, installation requirements, and other product specifications before purchasing.

Product availability, specifications, packaging, and pricing may change without notice.

4. Electrical and Installation Requirements

Lighting fixtures and electrical products must be installed by a qualified professional in accordance with the electrical, construction, and safety regulations applicable at the installation location.

Before ordering, the customer is responsible for checking:

  • Product dimensions
  • Ceiling and wall compatibility
  • Voltage and frequency
  • Plug type
  • Bulb requirements
  • Electrical certification requirements
  • Installation and weight-support requirements

Luxury Décor House is not responsible for damage resulting from improper installation, unauthorized modification, misuse, incompatible electrical systems, or failure to follow the provided instructions, except where liability cannot legally be excluded.

5. Prices and Payments

Prices are displayed in the currency selected or shown at checkout. Currency conversions may be estimates and can vary depending on your payment provider.

Applicable shipping charges, taxes, duties, and other fees will be displayed at checkout when available. International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by their country.

We reserve the right to change prices at any time. A price change will not affect an order that has already been accepted, except in cases of an obvious pricing or technical error.

You agree to provide current, complete, and accurate billing and payment information.

6. Orders and Acceptance

Submitting an order does not guarantee acceptance. We reserve the right to reject or cancel an order for reasons including:

  • Product unavailability
  • Suspected fraud or unauthorized activity
  • Incorrect pricing or product information
  • Payment failure
  • Shipping restrictions
  • Errors involving product variants or quantities

If we cancel an order after payment has been received, we will refund the amount paid for the cancelled portion.

We may limit quantities purchased per person, household, account, payment method, or address.

7. Order Changes and Cancellations

If you need to change or cancel an order, contact us as soon as possible at contact.luxedecor@proton.me.

We cannot guarantee changes or cancellations after an order has entered processing or has been shipped.

If an order can no longer be cancelled, you may request a return after delivery in accordance with our Return and Refund Policy.

8. Shipping and Delivery

Delivery times are estimates and are not guaranteed unless expressly stated otherwise.

Orders may be shipped in separate packages and may be fulfilled from different warehouses or fulfillment partners.

Delays may occur due to customs processing, carrier disruptions, weather, holidays, supply interruptions, incorrect addresses, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address. Additional shipping costs caused by an incorrect or incomplete address may be charged to the customer where permitted by law.

Please review our Shipping Policy for complete information.

9. Customs, Duties, and Import Charges

International orders may be subject to customs inspections, import duties, taxes, brokerage fees, or handling charges.

Unless checkout expressly states that duties and taxes are included, these charges are the customer’s responsibility and are not controlled by Luxury Décor House.

Refusing delivery because of customs charges does not automatically entitle the customer to a full refund. Any refund will be evaluated after accounting for return shipping, customs charges, carrier fees, and applicable consumer law.

10. Returns and Refunds

Returns, exchanges, damaged products, and refunds are governed by our Return and Refund Policy.

Customers must contact us before sending a product back. The authorized return address may differ from the original shipping address.

Nothing in these Terms limits mandatory consumer rights available under applicable law.

11. Promotions and Discount Codes

Promotions and discount codes:

  • May have expiration dates and eligibility requirements
  • Cannot be exchanged for cash
  • May not be combined unless expressly permitted
  • May be limited to specific products, customers, or regions

We may cancel or refuse promotional use in cases of fraud, abuse, unauthorized distribution, or technical error.

12. Reviews and User Content

If you submit a review, photograph, video, comment, or other content, you confirm that:

  • You have the right to submit it
  • It does not violate another person’s rights
  • It is not false, misleading, abusive, unlawful, or harmful

You grant Luxury Décor House a non-exclusive, worldwide, royalty-free license to use, reproduce, display, edit, and share that content for store operations and marketing, subject to applicable law.

We may remove content that violates these Terms, but we are not obligated to monitor every submission.

13. Intellectual Property

The website and its original content, including branding, text, graphics, layout, and other materials, are owned by or licensed to Luxury Décor House and are protected by applicable intellectual-property laws.

You may not copy, reproduce, distribute, modify, sell, or commercially exploit our content without written authorization.

Third-party trademarks, product names, and logos remain the property of their respective owners.

14. Prohibited Uses

You may not use the website:

  • For unlawful, fraudulent, or deceptive activity
  • To violate intellectual-property or privacy rights
  • To transmit malware or harmful code
  • To collect information about others without authorization
  • To interfere with the website’s security or operation
  • To submit false payment, identity, or delivery information
  • To scrape, reproduce, or commercially exploit the website without permission
  • To harass, threaten, discriminate against, or harm another person

We may suspend or terminate access if these restrictions are violated.

15. Third-Party Services and Links

Our website may contain links to or integrations with third parties, including payment processors, delivery companies, analytics providers, and social networks.

We are not responsible for the content, availability, privacy practices, or independent actions of third-party websites and services.

Use of third-party services may be subject to their own terms and policies.

16. Errors and Omissions

Occasionally, the website may contain typographical errors, inaccurate information, or omissions relating to product descriptions, pricing, promotions, availability, or shipping.

We reserve the right to correct errors, update information, or cancel affected orders, subject to applicable law.

If an order is cancelled because of our error, the affected payment will be refunded.

17. Disclaimer of Warranties

We aim to provide accurate information and reliable services, but we do not guarantee that the website will always be uninterrupted, secure, or error-free.

Products and services are provided subject to the descriptions and warranties expressly stated on the website and to all mandatory warranties required by applicable law.

Nothing in these Terms excludes or restricts a warranty or consumer right that cannot legally be excluded.

18. Limitation of Liability

To the maximum extent permitted by law, Luxury Décor House will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products.

This limitation does not apply where liability cannot lawfully be excluded or limited, including certain cases involving fraud, deliberate misconduct, personal injury, defective products, or mandatory consumer rights.

19. Indemnification

To the extent permitted by law, you agree to indemnify Luxury Décor House against claims, losses, and reasonable expenses resulting from your unlawful use of the website, violation of these Terms, or infringement of another person’s rights.

This provision does not limit any mandatory rights available to consumers.

20. Privacy

The collection and use of personal information are governed by our Privacy Policy.

By using the website, you acknowledge that your information may be processed by Shopify, payment providers, delivery companies, fulfillment partners, and other service providers required to complete your order.

21. Termination

We may suspend or terminate access to the website if you violate these Terms or use the website unlawfully.

Obligations and liabilities incurred before termination will continue where applicable.

22. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be limited or removed only to the extent necessary. The remaining provisions will continue in effect.

23. No Waiver

If we do not immediately enforce a provision of these Terms, this does not mean we waive our right to enforce it later.

24. Changes to These Terms

We may update these Terms periodically. The latest version will always be available on this page.

Changes take effect when published unless applicable law requires additional notice. Your continued use of the website after an update constitutes acceptance where permitted by law.

25. Governing Law

These Terms are governed by the laws of [GOVERNING LAW], without depriving consumers of any mandatory protections available under the laws of their country of residence.

Any dispute will be submitted to the competent courts of [COURTS OF], except where applicable consumer law permits or requires the customer to bring a claim in another jurisdiction.

26. Contact Information

Questions about these Terms of Service should be sent to:

Luxury Décor House
Email: contact.luxedecor@proton.me
Legal business name: Luxury Décor House
Business address: California

Last updated: September 15, 2026